CrownGreen Cookie Policy

At CrownGreen Online Casino, we use cookies and similar technologies to make your visit smoother, safer, and more enjoyable. This Cookie Policy explains what cookies are, how we use them across crowngreen.com, and what choices you have regarding their use. By continuing to browse our site, you agree to the use of cookies as described below, unless you have adjusted your browser settings to refuse them.

What Are Cookies?

Cookies are small text files that are placed on your device when you visit a website. They allow us to recognize your browser, remember your preferences, and gather information about how you interact with our platform. Here at CrownGreen, we rely on cookies to deliver a personalized and secure gaming experience, whether you are browsing on desktop or via mobile.

Why We Use Cookies

We use cookies for several important reasons. Our goal is to ensure that every visitor to Crown Green Casino receives a fast, functional, and tailored experience. Below are the main purposes for which we deploy cookies:

  • We use essential cookies to enable core site functionality, including account login and secure navigation.
  • We use performance cookies to understand how players use our games, pages, and promotions.
  • We use functionality cookies to remember your language preference (English or French) and other settings.
  • We use targeting and advertising cookies to show you relevant offers, such as our welcome bonus or ongoing promotions.
  • We use analytics cookies to measure traffic and improve our website's overall performance.

Essential Cookies

These cookies are strictly necessary for our website to function properly. Without them, you would not be able to log in, deposit funds, or access your account at CrownGreen Online Casino. We do not require consent for these cookies, as they are fundamental to delivering our services.

Performance and Analytics Cookies

We use performance cookies to collect anonymous data about how visitors navigate our site. This helps us identify which pages are most popular, how long players spend on our games, and where improvements are needed. Our analytics partners may also set cookies on our behalf to help us understand overall trends across CrownGreen.

Functionality Cookies

Functionality cookies allow us to remember choices you make, such as your preferred currency (CAD or EUR) or language setting. Thanks to these cookies, you won't need to re-enter your preferences every time you visit Crown Green Casino.

Advertising and Targeting Cookies

We and our advertising partners use cookies to deliver marketing messages that are relevant to you, including information about our welcome bonus, free spins, and other promotions. These cookies also help us measure the effectiveness of our advertising campaigns and avoid showing you repetitive ads.

Third-Party Cookies

Some cookies on our website are placed by third parties, such as payment processors, analytics providers, and marketing partners. We work closely with trusted vendors who support our operations, including services related to Interac, Visa, Mastercard, and other payment methods available at CrownGreen. These third parties may collect information about your visits to our site and other websites in order to provide targeted content and advertisements.

How Long Do Cookies Last?

Cookies used by CrownGreen Online Casino fall into two categories based on duration:

  • Session cookies — These are temporary and are deleted once you close your browser.
  • Persistent cookies — These remain on your device for a set period, or until you delete them manually, allowing us to recognize you on your next visit.

Managing Your Cookie Preferences

We believe you should have control over how cookies are used when you browse our site. You can manage or disable cookies at any time through your browser settings. Please note that disabling certain cookies may affect your ability to use some features of our platform, including account access, game loading, and personalized promotions.

Most browsers allow you to:

  • View what cookies are stored and delete them individually.
  • Block third-party cookies entirely.
  • Block cookies from particular sites, including crowngreen.com.
  • Block all cookies from being set.
  • Delete all cookies when you close your browser.

If you choose to block or delete cookies, certain parts of our website, such as login functionality, deposit processing, or game recommendations, may not work as intended. We recommend reviewing your browser's help documentation for specific instructions on managing cookie settings.

Cookies and Mobile Devices

Our Crown Green Casino platform is fully optimized for mobile browsers, and cookies play a similar role on mobile devices as they do on desktop. We use cookies to ensure our games, including slots, live dealer titles, and table games, load correctly and remember your session across visits.

Updates to This Cookie Policy

We may update this Cookie Policy from time to time to reflect changes in technology, legislation, or our business practices. Any changes will be posted on this page, and we encourage you to review this policy periodically. Your continued use of CrownGreen Online Casino after any changes indicates your acceptance of the updated policy.

Your Consent

By using our website, you consent to our use of cookies in accordance with this policy. If you do not agree with our use of cookies, you should adjust your browser settings accordingly or discontinue use of our site. We at CrownGreen want to ensure transparency about how your data is handled, and we are happy to answer any questions you may have.

Contact Us

If you have any questions about our Cookie Policy or how we use cookies at CrownGreen Online Casino, please reach out to our support team. We offer 24/7 live chat assistance in English and French, and you can also contact us via email at [email protected]. We are committed to addressing your concerns promptly and transparently.

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